Payment & Refund Policy
100% Money-Back Guarantee • Effective Date: August 2026
At TintExemption, we are dedicated to providing fast, reliable, and secure access to state-licensed physicians for clinical evaluations related to medical window tint exemptions and DMV statutory compliance. We proudly offer a 100% Money-Back Guarantee if your intake evaluation is not approved by the reviewing doctor or applicable state authority.
Eligibility for a Refund
You are eligible for a full refund under the following circumstances:
1. Your medical questionnaire is reviewed by a licensed physician and determined not to qualify for a medical window tint exemption under state statutory guidelines.
2. No medical recommendation or exemption certificate is issued following your evaluation.
3. Your exemption certificate application is formally denied by the applicable state motor vehicle agency due to statutory disqualification.
Refund Exclusions
Refunds will not be issued under the following circumstances:
1. Incomplete, inaccurate, or fraudulent information submitted during registration or clinical intake.
2. Failure to submit required medical history documents or verify identity upon request.
3. A medical recommendation has already been issued by a licensed healthcare professional and you subsequently change your mind or request cancellation.
4. Your vehicle is ticketed or cited for window tint before your medical evaluation is completed or before exemption paperwork is filed.
5. Refunds requested after the stated claim window or without verifiable denial documentation.
How to Request a Refund
To request a refund under our guarantee:
1. Contact our support team by emailing contact@tintexemption.com within five (5) business days of receiving notification of denial.
2. Include your full name, email address used during intake, order confirmation number, and any relevant state agency documentation.
Requests submitted without required order details or outside the stated timeframe will not be eligible for review.
Processing Time & Method
Once your refund request is verified and approved by our administrative team, the refund will be credited directly to your original payment method via our secure payment processor (Stripe) within 5 to 10 business days.
Depending on your financial institution or credit card issuer, the funds may take an additional 2 to 5 business days to reflect on your statement. All charges will appear as TINTEXEMPTION.COM on your credit card or bank billing statement.
Payment Security
All transactions are conducted over encrypted 256-bit SSL connections and processed by Stripe. TintExemption never stores, processes, or has access to your full credit card or debit card numbers on our servers.
Contact Us
For questions regarding billing, payments, or refund status:
Tint Exemption LLC
971 US Highway 202 N, Suite R, Branchburg, NJ 08876
Phone: (888) 318-3199
Email: contact@tintexemption.com